Setup of the service area: 2-day workshop


In this workshop, we will set up the Service functional area so that you can use the area’s standard processes.


Target group
Companies that want support for setting up the service area in Dynamics 365 Business Central.

Within two days, we set up the service area in Dynamics 365 Business Central at your site. That means in detail:

  • Service articles/items
  • Service orders
  • Service employees
  • Service contracts
  • Rental equipment management

This will then enable you to perform standard processes:

  • Exchange of components
  • Deployment planning for service employees
  • Recording of service activity
  • Recording of material consumption
  • Time recording

In this context, we can also talk about the mobile visualization and functionalities with the Anveo Mobile App. The Anveo Mobile Service App is perfect for documenting technical professionals in service. It gives you the ability to use Microsoft Dynamics 365 Business Central offline, allowing you to view all relevant data and job information anytime, anywhere. During the on-site appointment, many details can be documented digitally (e.g. start of work, service items, documents and photos, articles). Photos (e.g. of damage) can be imported directly into the system on the move and saved in the service order. In addition, matching articles are quickly found via barcode scanner. Finally, even working hours are easily recorded by the app.

Dynamics 365 Business Central license (Premium)

Day 1: Setup of the functional area
Day 2: User training

Duration and price
The workshop lasts two days (8 hours each) and is conducted by one of our senior consultants. Accordingly, the costs amount to 2,720 €.

Other workshops
Discover other service offerings such as, for example, on the setup of functional areas, the use of Power BI or the modern development environment with the AL programming language.